Privacy Policy at Stitch the Gap
Effective Date: 1st November 2024
Stitch the Gap is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you purchase our fabric starter packs online.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal Information: Name, email address, phone number, and shipping/billing address.
- Payment Information: Payment method details, processed securely via third-party payment gateways.
- Technical Data: IP address, browser type, and usage data through cookies or similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Provide customer support and respond to inquiries.
- Improve our website and personalize your shopping experience.
- Send transactional updates, such as order confirmations and shipping details.
- Share promotional offers (only with your explicit consent).
3. Sharing of Information
We may share your information with:
- Service Providers: Shipping carriers, payment processors, and IT service providers to complete transactions.
- Legal Obligations: Government authorities or law enforcement agencies, if required by law.
- We do not sell or trade your personal information.
4. Cookies
Our website uses cookies to enhance your experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information. While we strive to ensure security, no method of transmission or storage is completely secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of promotional communications.
- Withdraw consent for specific uses of your data.
To exercise your rights, contact us at contact@stitchthegap.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be effective upon posting on our website with the updated date.
Contact Us
For questions or concerns about this Privacy Policy, reach out to us:
- Email: contact@stitchthegap.com
- Phone: 0141 775 0577
- Address: 3 McBride Ave, Kirkintilloch, Glasgow, G66 1XP
By using our website, you consent to this Privacy Policy. Thank you for trusting Stitch the Gap!